Introducing HeroAgent, Your Trusted Lead Management Optimizer
Effective lead management is crucial to sales success. Unfortunately, the reality is that many leads often go to waste. One reason is that marketers forward leads to sales and expect sales people to know exactly what to do with them. Little did they know, that leads got a long and unique journey that requires extra attention.
As you may notice, there are generally five steps in your leads journey: (1) Lead Generation; (2) Lead Validation; (3) Lead Distribution; (4) Lead Nurturing; and finally (5) Closing the deal. The first step might sound familiar, as it is the foundation of your whole leads journey. However, the second and third steps are often forgotten and underestimated even though these two steps play a huge role in the success of leads that have been obtained through the first process. In this case, Heroleads Indonesia offers the HeroAgent service to be the one-stop solution for your lead management process. Our solution focuses on the second and third phase, namely Lead Validation and Lead Distribution.
In Lead Validation aspect, we will help you to identify promising leads quickly. This way, we give no room for the lead to grow cold and receive higher conversion rate. Meanwhile, in Lead Distribution phase, we will make sure that the sales are sent to qualified sales people. We can also provide you with technology that allows you to track down and monitor the outcome of every lead.
HOW HEROAGENT WORKS?
There are four main steps in HeroAgent’s workflow:
- Raw database (All information related to product from all Channel Acquisition)
- Send through Email or Excel file
- Inbound and Outbound Call
- Call Verification and Confirmation
- SLA 1-Day process
- Product Explanation
- Call Recording
- Clean database (Leads)
- People interested with your product by Type and Branch
- Contacted Rate and Success Rate by Channel Acquisition
- Comprehensive Reporting
- Leads distribution by area/branch
- Qualified Leads performance from each Channel
- Next strategy for each Channel acquisition
We also offer various relevant technologies that will help you to reach your business goal:
- Cloud Base Call Center Infrastructure
- Dedicated IP-PBX Cloud Server (Peer to Peer IP)
- Dedicated Caller ID for Inbound and Outbound Call (local numbers)
- Dedicated Agent
- Interactive Voice Response (IVR) technology
- Call Recording System
- Integrated with USB Port Headset
- Round Robin Call Center Distribution System
Are you ready to optimize your lead management process? Feel free to contact us here (021) 30030700 or drop some message to firstname.lastname@example.org. Looking forward to hear from you, Partners!